Privacy Policy
Effective Date: 03/21/2025
Northeast Hydro and Safety LLC, doing business as Northeast Hydro and Fire Safety (“we,” “our,” or “us”), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website or services.
By using our website or submitting information to us, you agree to the practices described in this policy.
1. Information We Collect
a) Information You Provide Directly
When you contact us through forms, email, or phone, or schedule a service, we may collect:
• Your name
• Email address
• Phone number
• Business name (if applicable)
• Service location/address
• Type of services needed
• Any message or additional information you voluntarily provide
b) Information Collected Automatically
When you visit our website, we may collect certain technical information automatically, such as:
• IP address
• Browser type
• Device type
• Operating system
• Referring website or search engine
• Pages visited and time spent on our site
This information is collected via cookies or tracking tools (e.g., Google Analytics) to help us understand user behavior and improve our website.
2. How We Use Your Information
We use the information we collect to:
• Respond to your service inquiries or quote requests
• Communicate about scheduled services or appointments
• Send follow-ups or customer support replies
• Improve our website functionality and user experience
• Maintain business records and comply with legal obligations
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Sharing Your Information
Your information may be shared with trusted third parties only when necessary to:
• Operate and maintain our website (e.g., hosting providers, form processors)
• Deliver services you’ve requested (e.g., scheduling or invoicing systems)
• Comply with applicable laws or government requests
• Protect the rights, property, or safety of our business or others
All third-party partners are required to protect your data and only use it for its intended purpose.
4. Data Security
We take reasonable administrative and technical precautions to protect your personal data from loss, misuse, or unauthorized access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights & Choices
You may:
• Request access to the personal information we hold about you
• Ask us to correct or delete your information
• Withdraw consent for future communication at any time
To exercise any of these rights, please contact us at:
📧 northeasthydroandsafety@gmail.com
📞 660-349-9355
6. Children’s Privacy
Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect information from children.
7. External Links
Our website may contain links to external sites. We are not responsible for the content or privacy practices of those third-party websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the “Effective Date” above.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Northeast Hydro and Safety LLC
📍 Kirksville, MO
📧 northeasthydroandsafety@gmail.com
📞 660-349-9355